Product Support

Online Support

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SCADAForum

The SCADAForum is an online discussion web site where ClearSCADA users can post technical questions or read past threads to learn more about the product. We are approaching 1000 registered users on this forum and that is a lot of brain power, so give it a try.

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Knowledgebase

The KB is hosted within the Resource Center and includes a large collection of articles and code examples for commonly asked technical questions.


Phone & Email Support

ClearSCADA has an annual maintenance program, known as "SCADACare", which provides end users unlimited product technical support via email and phone contact. If you are unsure as to whether you are entitled to this service, please contact our sales support team quoting your software license details at scadacare@controlmicrosystems.com

Region

Hours

Phone No.

Email

Americas Mon-Fri
8am - 6:30pm
EST
1-888-226-6876
1-613-591-1943

 

technicalsupport@controlmicrosystems.com
Europe Mon-Fri
8am - 5:30pm
CET
+31 71 532-4539 euro-support@controlmicrosystems.com
Asia Pacific Mon-Fri
8:30am - 5:00pm
AEST
+61 3 9249 9580

au-support@controlmicrosystems.com